Return Policy

At CBM Organic, we want you to be completely satisfied with your purchase. If for any reason you are not, our return policy allows you to return eligible items within 5 days of receiving your order.

  • Eligibility: Items must be unused, in original packaging, and in the same condition as received.
  • Non-Returnable Items: Customized or personalized items, and any items marked ‘final sale’ cannot be returned.
  • Return Process:
    1. Contact our support team within 5 days of receiving your item to request a return.
    2. Include your order number and reason for return in your message.
    3. Once approved, you’ll receive instructions on where to send your return.
  • Return Shipping: Customers are responsible for return shipping costs, which are non-refundable.
  • Refund Processing: Please allow up to 7-10 business days after we receive your return to process your refund.