At CBM Organic, we want you to be completely satisfied with your purchase. If for any reason you are not, our return policy allows you to return eligible items within 5 days of receiving your order.
- Eligibility: Items must be unused, in original packaging, and in the same condition as received.
- Non-Returnable Items: Customized or personalized items, and any items marked ‘final sale’ cannot be returned.
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Return Process:
- Contact our support team within 5 days of receiving your item to request a return.
- Include your order number and reason for return in your message.
- Once approved, you’ll receive instructions on where to send your return.
- Return Shipping: Customers are responsible for return shipping costs, which are non-refundable.
- Refund Processing: Please allow up to 7-10 business days after we receive your return to process your refund.